Contact Us

Name

Country/Region

Customer Support

Order Number

SN (Serial Number) – on the bottom of the device

Purchase Platform

Other Purchase Platform

Your message

Need Help?

No questions are too big or too small, we are here to support you. We will reply within 24-48 business hours.

Office address

Floor 9, No.2 Building, Yingtai Kehui Plaza, No.8 Yingtai Road,
Langkou Community, Dalang Street, Longhua District,
Shenzhen City, Guangdong Province
China 518109

Email Us

service@gmktec.com

Business Hours

Monday–Friday: 9:00 am – 6:00 pm GMT+8
Every other Saturday: 9:00 am – 6:00 pm GMT+8

*All hours listed are GMT+8.

Agent / ODM / OEM & After-Sales Support Notice

Be an agent/ODM/OEM service, pls visit that specific page for contact information.
If you purchase through our agents/agents' online stores on multiple marketplaces, pls contact the direct seller to handle the after-sales issue directly, so that you will be taken care of timely, correctly.

To serve you better and faster, we need the following:
1. The serial number ( SN ) of the device is on the bottom of the device. (MUST)
2. The shop name and order ID for the device. (MUST)
3. A description of the details of the issue, some pictures, and a video provided will be appreciated.