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Shipping Policy & Track Your Order

Delivery & Tracking
Please Track Your Order with Tracking Number

Shipping Policy

Currently, we ship out our order via 2 International shipping methods--Priority worldwide shipping and a faster Express shipping. Each of the shipping method is chosen based on real situation. The estimated times stated below are not guaranteed. An international package could experience delays due to various reasons, especially those out of control. 

Option 1. Express by DHL ( tax and duties may apply)

The estimated time of delivery is usually 3-7 Days depending on the country. Includes detailed tracking and confirmation of delivery.

Please note:
For some remote areas, there may be an additional surcharge of US$ 35.
If you are unsure whether your location is considered a remote area, we recommend contacting us to confirm.

Option 2. Priority shipping ( tax and duties may apply)

Some areas we could provide priority shipping service, the estimated time of delivery for each country is outlined in the table below. We offer EU/JP/ US/ CA / AU priority shipping free. 

America 
United States: 1-2 Weeks, average 10 days
(If shiped from US warehouse, 2-3 days)
Canada:2-3 weeks
Brazil, Mexico,

Europe

France, Germany, United Kingdom, Italy, Netherlands, Spain, Austria, Hungary, Portugal, Poland, Switzerland, Belgium, Denmark, Ireland, Luxembourg, Sweden, Croatia, Czech Republic, Finland,  Norway, Bulgaria, Greece, Lithuania, Ukraine,  Romania, Slovakia, Slovenia, Turkey, Cyprus, Latvia, Malta
: 2-3 Weeks

Asia 

HongKong  (1-2 days)

Japan / South Korea / Taiwan / Singapore / Thailand
: 5-10 Days , average. 7 days  

Oceania 

Australia / New Zealand: 1-2weeks ,average 10 days

Middle-East

Israel: 1-2weeks ,average 10 days

Africa 

Saudi Arabia / South Africa: 1-2weeks, average 7 days


Tax and duties

 Pls note that tax and duties may apply on the shipping methods offered, and it varies on different countries and regions.  And we usually declare an item at a lower value. 

 

Please note: It can take up to 24 business hours for your tracking number to become active. In some cases, It may take up to 3 business days to update.

 

We are extremely sorry to our customers that's experiencing delays in previous shipment, we understand how frustrating it can be. And as history proves, we made a bad choice with previous shiping methods and now we are paying the price. In order to make sure your order could be delivered sooner, we gave up the old shipping method and now we partner with a new shipping company using new shipping methods for that goal. 

Payment

Shopify supports only one currency that is US Dollars. On payment, it gets automatically transferred to US dollars. Due to the currency exchange rates fluctuating almost daily, the prices in other currencies on our store at GMK is just for your reference. Final price might be a little bit higher or lower depending on the current dollar rate.

Order confirmation

After you place your order, you will receive an email with your order confirmation.
After your order processes, you will receive another email with tracking information and you will soon be able to track your order.

Stock

1.All orders ship from our warehouse in China within 1-3 business days unless stated otherwise. Please allow 1-3 days of processing time. Some items may require a longer ship-out and/or delivery timeframe. We will notify you immediately about the expected delivery timeframe, with the option of canceling your order for a full refund.

2.We will ship the product with the correct power voltage selection and adapter according to your country in shipping address. If your requirement is different with your country standard, please email us.

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